Privacy Policy

Privacy Policy

This Privacy Policy explains how Desi Store (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from desistore.com.au.

Collecting Personal Information
When you visit our Site, we gather certain information about your device, your interaction with the Site, and the data needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. See below for more details on the types of Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with our Site.
• Purpose of collection: to display the Site correctly and perform analytics on Site usage to improve our Site.
• Source of collection: Collected automatically when you access our Site via cookies, log files, web beacons, tags, or pixels.
• Disclosure for business purposes: shared with our processor.

Order Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide you with products or services, fulfill our contract, process payment, arrange for shipping, issue invoices and/or order confirmations, communicate with you, screen for fraud, and, when in line with your preferences, send you promotional information.
• Source of collection: collected directly from you.
• Disclosure for business purposes: shared with our payment processor.

Customer Support Information

• Purpose of collection: to assist with customer support.
• Source of collection: collected directly from you.
• Disclosure for business purposes: may be shared with relevant service providers.

Sharing Personal Information
We share your Personal Information with service providers to help provide our services and fulfill contracts, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
• We may share your Personal Information to comply with laws and regulations, respond to lawful requests, or protect our rights.

Behavioural Advertising
We use your Personal Information to deliver targeted advertising or marketing communications that may interest you. For example:

• We use Google Analytics to understand how customers use the Site. Learn more about how Google uses your information here. To opt out, visit Google Analytics opt-out.
• For more on targeted advertising, visit the Network Advertising Initiative’s educational page.

To opt out of targeted advertising, use these links:

• Facebook
• Google
• Bing

Using Personal Information
We use your Personal Information to provide our services, including product sales, payment processing, order fulfillment, and updates on new products, services, and offers.

Retention
We retain your Personal Information for our records unless you request its erasure.

Automatic Decision-Making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site. We use different types of cookies for functionality, performance, advertising, and analytics to enhance your browsing experience. You can manage cookies through your browser settings. For more on cookies, visit All About Cookies.

Do Not Track
Please note that we do not alter our data collection and usage when we detect a “Do Not Track” signal.

Changes
We may update this Privacy Policy occasionally to reflect changes in our practices, operational needs, or legal requirements.

Contact Us
For more information on our privacy practices or if you wish to file a complaint, please contact us by email at sales@desistore.com.au or by mail at:

Desi Store
NSW, Australia,

Last updated: Nov 4, 2024.

If unsatisfied with our response to your complaint, you may contact your local data protection authority.